Skip to content Skip to footer

Terms and Conditions


The owner acting as the bike-renting provider and the rest of the services under:

Address: Avda. Lluís Pericot 1-3, 17003 Girona (Catalunya, Spain)
C.I.F: B55156681
Telephone: 972912914

We strongly recommend the use of approved helmets whenever mounted on a bicycle. The bicycles provided for use are in satisfactory operating condition and participants agree to use them at their own risk or call deficiencies to the attention of a company representative. Individual bike specifications are subject to change based on availability of replacement components. Instruction in the use, assembly and maintenance of bicycles will not be provided and participants affirm that they are competent and familiar with the use of a multi-speed bicycle.

Although all our bikes are professionally serviced before dispatch, bicycles may need tuning or maintenance during the course of the rental period; such maintenance will be carried out at the renter’s expense. Our company will cover the cost of damages due to equipment failures beyond the renters control; i.e. damage occurred during transport or worn parts. Any deficiencies must be communicated to Rent A Bike within 48 hours of receipt of the equipment. To be eligible for a refund on such parts and service, you must provide Rent A Bike with a photo of the damaged or worn parts and an invoice for new parts or services. Rent A Bike is responsible for structural deficiencies such as damaged frames, worn bottom brackets, suspension and wheel hubs. Rent A Bike is not responsible for the following occurrences during bike rental:

gear tune ups / punctures / broken spokes / broken chains / broken derailleurs / broken drop-outs / wheel rim damage / torn saddles / stripped threads on pedal crank / damage beyond the control of Cycling Rentals and resultant of rider use or misuse.

If you are undertaking an unassisted bicycle tour we strongly recommend that you have some basic bicycle maintenance knowledge.
The bicycle must always be protected and chained during the absence of the client.


Customer agrees he/she will return the equipment in the same good condition as when received, ordinary wear and tear accepted, and to repair and replace lost or stolen, damaged or broken bicycles or parts or to reimburse Rent a Bike for said equipment. Therefore regardless of the party at fault, customer understands and agrees to be responsible for the theft or damage to said equipment.
In case of theft, robbery, loss or damage of the material, The User shall be responsible for the full payment of the stolen or damaged material.
The value of the different accessories is as follows: Shifters 150€, sadle55€, rear wheel125€, front wheels 100€, brakes 30€, pedals 20€ each, seat tube €30. Rest of components according to the bikes companies prices. In case of robbery or theft of the bike, the value amounts bikes companies prices list.
It is forbidden the use of the bikes on the beach. The damages caused by the sand shall have an additional charge to the value of 200€.

The civil responsibility for damages to third parties or to himself belongs to the client.


Customer understands and agrees that any subleasing of rental equipment is prohibited and that any such sublease shall immediately cause termination and cancellation of this contract.


Rent a Bike can provide at an extra cost a personal accident insurance policy. We strongly recommend that you always carry a personal or travel insurance policy.


You may pay an additional Theft & Damage insurance fee which in case of theft or damage to the bicycle will reduce payments both for damage or theft. The maximum paid by the insurance company for theft is 1.500 eur so the remaining must be covered by the customer. In case of theft a formal Police Report must be lodged and a copy must be forwarded to us in order to activate the insurance. In case of damage a photo must be provided to us.


Bike rental: Upon confirmation, a deposit of 20% per bike or e-bike is requested to secure your reservation. This deposit is applied to your invoice and the remaining balance is payable up to 3 days before your start date or your reservation is subject to cancellation.
The User authorises Rent a Bike to charge to his/her credit card the corresponding amount for the damages or loss caused to the bikes, up to the amount corresponding to that damage according to values contained in clause.


03 days or more prior to your start date you have 3 options:
1. Switch to another date with no fees.
2. Keep your balance on file for any future trip with no expiration.
3. Cancel your booking and receive a 50% refund.

02 days or less before your start date you have 3 options:
1. Switch another date for your trip with no fees.
2. Keep your balance on file for any future trip with no expiration.
3. Cancel your trip and not receive the refund.

No show is 100% Cancellation Fees.

An additional day’s rental fee will be charged for each day customer keeps equipment after the return date specified on this contract. All equipment must be returned directly to Rent a Bike or wherever agreed.

This Agreement adjusts to and observes the rights of customers and users in conformity with the applicable Spanish legislation.
All suits that may arise with respect to this Agreement shall be settled at the Courts of the city of Girona.

Claim forms are available for clients in our website.